Pastoral Care

Counselling

*For New Creation Church members who reside in Singapore

You Are Not Alone

If you are hurting or going through a difficult season, you are not alone. Our counsellors are here to listen and to encourage you with the Word of God.

Please submit your request through our online form and we will get in touch with you. Alternatively, you can also reach out to our Pastoral Care Helpline at 6338 4555 during office hours (Mon–Fri, 9am–6pm) to make an appointment to meet with our counsellors.

FAQS

What kind of counselling does New Creation Church offer?

New Creation Church offers short-term, Christ-centred counselling sessions to help members navigate life's challenges.

Do I need to see a counsellor if I just need prayer?

You do not need to see a counsellor for prayer support. You can click here to submit your prayer request and our prayer team will be praying for you.

What should I expect after submitting my counselling request?

Upon receiving your request, we will contact you via phone or email within 3 to 5 working days to arrange for a counselling session for you.

Who is in the counselling team?

The counselling team is made up of counsellors who are experienced in pastoral counselling.

Can I request counselling for someone else?

We advise that the individual who is seeking counselling to reach out to us personally. This is to ensure the confidentiality of any personal data or sensitive information shared.

Are counselling sessions confidential?

All information disclosed during counseling sessions is held in strict confidence. Exceptions are made only under the following circumstances:

  • suspected abuse or harm,
  • if the counsellee poses a risk to themselves, others, or property,
  • or when legal obligations necessitate disclosure.
When are counselling sessions held?

Sessions are conducted on weekdays during office hours, and are scheduled by appointment only.

Is there a cost for counselling?

We are here to support our congregation members in times of need, and we do not charge any fees for our counselling services.